CONGRATS NEW PLANT PARENT!
WE ARE HERE TO HELP YOU THROUGH YOUR JOURNEY AS A PROUD PLANT PARENT!
WHEN YOU RECEIVE YOUR NEW PLANTS
Contact firstname.lastname@example.org with any other concerns you may have.
1: Remove all the protective wrapping.
2: If plant has damaged leaves, you can trim them off without damaging the plant. Leaves can discolor and receive damage during shipping.
3: It is recommended you re-pot your plant (except air plants) into a more permanent planter once the plant is acclimated to its new environment. Follow the re-potting instructions.
4: Follow the care instructions for your plant species.
5: Enjoy your new plant
It is possible that plants can receive damage during shipping, but most commonly will bounce back and recover with proper care.
ONLY SKIP TO STEP 3 IF PLANTS ARE PAST THE POINT OF RECOVERY AND/ OR COMPLETELY DEAD
1: Follow all the steps above
2: Wait 5-7 days to see if plant recovers
3: If plant does not recover, please email us pictures of the plant to email@example.com and we will try to make the situation right.